Customer Support

With a commitment to quality and Japanese-standard service, we place customer satisfaction at the heart of everything we do. The Ojitex customer support team is dedicated to providing prompt, accurate, and attentive assistance throughout every stage—from product consultation and order processing to after-sales service.

► Expert technical consultation: Helping you choose the most suitable packaging solutions for your industry.

► Timely responses: Addressing inquiries and requests as quickly as possible.

► Order tracking: Transparent updates on production and delivery status.

► After-sales service: Supporting customers to ensure optimal product usage and ongoing satisfaction.

► Multiple contact channels: Reach us via phone, email, or our online contact form.